Discussion about this post

User's avatar
Jeff Kessler's avatar

All the Water (Special Measures) Act measures listed in your article sound great, & long overdue, but there also needs to be measures to ensure that the cost of YW's infrastructure improvements aren't just passed onto their customers, which is exactly what they've been doing!

My water bills have gone up by about 30% recently & I was told, very enthusiastically, that it was to improve xyz whereas it seems to me that it's actually to bring the level of service up to the minimum we should be entitled to.

Personally I believe that utilities such as water should be nationalised & that their focus should be orientated towards providing a good 'product' & service, rather than making money for shareholders & executives. If this was done then any profits could be put back into improving & maintaining the infrastructure & keeping customers' bills down.

The government is beginning to do this with the railways, so why not with other utilities too?

Expand full comment

No posts